fn999's Privacy Policy
Protecting your personal information is our highest priority. This policy applies when you use the fn999 platform.
fn999 ("we", "us", or "the platform") takes the privacy of users in Bangladesh very seriously. This privacy policy describes how we collect your personal information, why we collect it, how we use it, and how we keep it secure. By using the fn999.cam website or app, you are considered to have agreed to this policy. Please read it carefully.
What Information We Collect
Personally provided information
When you register or create an account on the fn999 platform, we collect the following information:
- Full name (in Bengali or English)
- Email address
- Date of birth (for age verification — for users aged 21 and above only)
- Mobile number
- Information related to your preferred payment method (such as bKash or Nagad number)
- Password (stored in encrypted form)
Technical and usage information
When you use the platform, the following information may be recorded automatically:
- IP address and device type
- Browser version and operating system
- Time and location of platform access (approximate)
- Login and logout dates and times
- Gaming and betting activity history
- Transaction details (deposit and withdrawal information)
Purpose of Using Information
fn999 uses collected information for the following legitimate purposes. We do not sell any information to third parties for commercial gain.
Account Management
Information is used to create, verify, manage, and secure your account. This includes login security, password recovery, and fraud prevention.
Payment Processing
Information is used to complete deposit and withdrawal transactions via bKash, Nagad, Rocket, Upay, and bank transfer.
Customer Support
Information is used to answer your questions and resolve issues through 24/7 live chat and email.
Responsible Gaming
Information is used to monitor user gaming patterns to ensure responsible gaming and to provide assistance when needed.
Security and Fraud Prevention
Information is used to maintain platform security, prevent unauthorized access, and identify suspicious activity.
Age Verification
The fn999 platform is for users aged 21 and above only. Information provided at registration is used to confirm your age.
Information Storage and Security
SSL encryption and secure servers
The fn999 platform uses SSL (Secure Socket Layer) encryption technology. All information transmitted between your browser and our servers is encrypted, so third parties cannot read it. Our servers are housed in secure data centers and regular security audits are conducted.
Hashed password storage
Your password is not stored directly. Passwords are encrypted using industry-standard hashing algorithms, so it is not possible for any of our staff to view your original password.
How long information is stored
We retain information while your account is active. After an account is closed, transaction records may be kept for the period required to meet legal obligations. After that period, information is securely deleted.
Information Sharing Policy
fn999 does not sell your personal information to third parties. Information may be shared in the limited circumstances described below:
With Service Providers
Trusted third-party service providers for payment gateways, technology infrastructure, and customer support operations may have limited access to information. These providers may only use the information to perform specific services and are bound by strict confidentiality agreements.
Legal Obligations
We may be required to provide necessary information in response to a court order, a lawful request from law enforcement, or other legal obligations. In such situations, we will endeavor to notify you as much as possible, unless prohibited by law.
Fraud Prevention
Information may be shared with relevant authorities to protect the security and integrity of the platform and to prevent fraudulent activity.
Cookies and Tracking Technology
Use of cookies
Cookies are small text files stored in your browser. fn999 uses cookies for the following purposes:
- Essential cookies: To maintain login sessions and ensure the basic functionality of the platform.
- Functionality cookies: To remember your preferences (such as language).
- Analytics cookies: To understand platform usage and improve the user experience.
- Security cookies: To prevent fraud and unauthorized access.
Managing cookies
You have the option to accept or reject cookies through your browser settings. However, please note that disabling essential cookies may cause some platform features to not work properly and may disrupt login sessions.
Protection of Payment Information
Special protection for financial information
fn999 allows a minimum deposit of ৳200 and a minimum withdrawal of ৳800. All financial transactions are processed through secure payment channels. We accept and send payments via bKash, Nagad, Rocket, Upay, and bank transfer.
We do not store card numbers
Your full bank card number, CVV, or PIN code is not stored on fn999's servers. Payment processing is completed directly through secure payment gateways. Never share your personal PIN, OTP, or password with our representatives.
Your Privacy Rights
As an fn999 user, you have the following rights. To exercise these rights, contact our support team.
Right to Access Information
You may request to know what information we hold about you. We will provide it within a reasonable time.
Right to Correct Information
If your account contains incorrect or outdated information, you may request a correction. Some information can also be updated yourself from account settings.
Right to Close Your Account
You may request to close your account at any time. Even after account closure, some information may be retained for a specified period due to legal obligations.
Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or notifications, you may use the "Unsubscribe" button at the bottom of any marketing email or inform the support team.
Protection of Children's Privacy
Not for those under 21
The fn999 platform is for individuals aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. Age is verified at registration and accounts identified as belonging to minors are immediately closed.
If you believe a minor has created an account on our platform, please notify us immediately at [email protected].
Changes to the Privacy Policy
Our steps when the policy changes
fn999 reserves the right to update this privacy policy at any time. If any significant changes are made, we will:
- We will send a notification to your registered email address.
- We will inform you of the changes when you log in to the platform.
- We will update the "Last Updated" date at the top of this page.
If you continue to use the platform after the updated policy is published, you will be considered to have accepted the new policy.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this privacy policy, please contact us through the following:
Live Chat
Our support team is available 24 hours a day, 7 days a week to assist you in Bengali via live chat. Use live chat for immediate assistance with any privacy-related matter.
For detailed requests or written complaints regarding the privacy policy, contact us by email: [email protected]
Play safely at fn999
Enjoy the best gaming experience with your privacy and data kept secure.