fn999 Terms and Conditions
Please read these terms and conditions carefully before opening an account at fn999. By using this platform, you are considered to have agreed to these terms.
Introduction to the Terms and Conditions
Applicability and Consent
fn999 (hereinafter referred to as the "Platform" or "we") is an online casino and sports betting service provider. By using this website and all related services, you automatically agree to comply with these terms and conditions.
These terms and conditions apply to the fn999 website, mobile version, and any services operated under it. If you do not agree with these terms, please refrain from using this platform.
fn999 reserves the right to modify these terms and conditions at any time. Continuing to use the platform after changes have been made means you have accepted the new terms.
Age Requirement and Eligibility
To register and use any service at fn999, users must be at least 21 (twenty-one) years of age. Use of this platform by anyone under the age of 21 is strictly prohibited.
- You must provide your correct age and identity at the time of registration.
- fn999 may at any time request necessary documents to verify age and identity.
- Registering with false information may result in account cancellation and forfeiture of deposited funds.
- A single individual may operate only one account.
Account Registration and Management
Registration Process
To create an account at fn999, you must provide accurate and complete personal information. If information provided at registration is later found to be false or incomplete, fn999 reserves the right to suspend or cancel the account.
Each individual may open only one account. If multiple accounts belonging to the same person are detected, all accounts will be closed and the stored balance may be forfeited.
Account Security
It is entirely your responsibility to keep your account login details (username and password) confidential and secure. Report any unauthorized use of your account or security breach to our support team immediately.
- Allowing another person to use your account is prohibited.
- Operating the account through a third party is not permitted.
- It is recommended that you change your password regularly and use a strong password.
- fn999 will never ask for your password via email or chat.
Account Suspension and Closure
fn999 may suspend or permanently close an account without prior notice in any of the following circumstances:
- Violation of these terms and conditions.
- Involvement in fraudulent or deceptive activities.
- Providing false information in the account.
- Misuse of the bonus system.
- Detection of suspicious financial transactions.
You may also request to close your account at any time through our support team.
Deposits, Withdrawals and Financial Terms
Deposit Terms
To deposit funds into your fn999 account, we support the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount for each method is ৳200.
- Only payment accounts registered in your name may be used.
- Deposits made through a third party are not permitted.
- fn999 reserves the right to verify any deposit request.
- If a deposit is delayed due to a technical issue, please contact our support team.
Withdrawal Terms
The minimum withdrawal amount from an account is ৳800. Successful withdrawal requests are generally processed within 30 minutes to 3 hours.
- The withdrawal method must be consistent with the deposit method.
- Withdrawal requests may be pending until identity verification is completed.
- Withdrawals may be restricted while active bonus wagering is in progress.
- If fraud is suspected, withdrawals may be held for investigation.
- Processing time for bank transfers may be slightly longer.
Currency and Taxes
All transactions at fn999 are conducted in Bangladeshi Taka (BDT / ৳). It is the user's own responsibility to pay any applicable taxes on winnings from gambling or betting. fn999 does not deduct any personal income tax.
Bonus and Promotional Terms
Welcome Bonus
New members will receive a 150% welcome bonus on their first deposit, up to a maximum of ৳20,000. To make this bonus withdrawable, the total amount (bonus + deposit) must be wagered 20 times (20x).
- Bonus funds cannot be withdrawn until wagering is completed.
- The welcome bonus applies only once per account.
- If bonus misuse is detected, the bonus and associated winnings may be cancelled.
- Some games may not count toward wagering — ask our support team for details.
VIP and Cashback Program
The fn999 VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Weekly cashback is available at each tier:
- Bronze: up to 0.2% weekly cashback.
- Silver: up to 0.5% weekly cashback.
- Gold: up to 0.8% weekly cashback.
- Platinum: up to 1.0% weekly cashback.
You can advance to a higher tier based on consistent activity. fn999 reserves the right to change the terms of the VIP program.
General Promotional Terms
All promotions and offers are limited to a specific period. fn999 reserves the right to modify, suspend, or cancel any promotion. Each promotion may have its own terms, which will be stated on the offer page.
Gaming Rules and Prohibited Conduct
Fair Play Policy
fn999 is committed to ensuring a fair and transparent gaming environment for all users. Our games are operated using technology from recognized game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Microgaming, NetEnt, Ezugi, and others) and are governed by a Random Number Generator (RNG).
Prohibited Activities
The following activities are strictly prohibited and, if detected, will result in immediate account cancellation:
- Operating multiple accounts for the purpose of bonus hunting or bonus abuse.
- Playing games using software, bots, or automated methods.
- Exploiting system errors or bugs to gain an unfair advantage.
- Money laundering or any illegal financial activity.
- Playing in collusion with other users.
- Chargeback fraud or payment deception.
Technical Errors
If a technical error occurs in a game and that error results in an abnormal win being displayed, fn999 reserves the right to void that win. In the event of a technical issue, the affected round may be offered for a replay.
Data Protection and Privacy
Personal Data Collection
fn999 collects and stores users' personal information solely for the purpose of providing services and ensuring security. Your personal information is not sold or transferred to third parties — exceptions may occur only in cases of legal obligation.
For more details, please read our Privacy Policy.
SSL Encryption and Data Security
fn999 uses SSL (Secure Sockets Layer) encryption technology to protect all financial transactions and personal information. Our systems are continuously monitored to keep user data secure.
Limitation of Liability and Dispute Resolution
Limitation of Liability
fn999 accepts no responsibility for the following:
- Game sessions interrupted due to loss of internet connection.
- Login details lost or stolen due to the user's own negligence.
- Payment delays caused by technical failures on the part of third parties.
- Unexpected server downtime or maintenance-related interruptions.
For any technical issues, please contact our 24/7 live chat support team.
Dispute Resolution Process
For any dispute or complaint, please contact our support team first. We aim to resolve all complaints fairly and promptly. Complaints can be submitted via live chat or email ([email protected]).
- When submitting a complaint, please include the relevant transaction ID and time.
- Our team generally provides an initial response within business days.
- More complex matters may take a little longer to resolve.
Changes and Termination of Services
fn999 reserves the right to modify, suspend, or permanently discontinue any game, service, or feature at any time. We will endeavor to notify users in advance of significant changes, though this may not always be possible.
Other Important Terms
Responsible Gambling
fn999 believes in responsible gaming. We help users monitor and control their betting activity. Detailed information on self-exclusion and limit setting can be found on our Responsible Gaming page.
Gambling is a form of entertainment — not a way to solve financial problems. Never bet more than you can afford. For players aged 21 and above only.
Severability of Terms
If any part of these terms and conditions is found to be invalid or unenforceable for any reason, the remaining parts will continue in full effect. The invalidity of one part will not affect the other parts.
Entire Agreement
These terms and conditions, the privacy policy, and the responsible gaming policy together constitute the entire agreement between fn999 and the user. Any prior oral or written statements that contradict this agreement shall not apply.
Want to know more?
You can find answers to common questions on our FAQ page. If you need further assistance, contact us via our 24/7 live chat.